Wotton Auction Rooms

Customer information for visiting our premisies

Covid 19 rules and regulations

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CUSTOMER INFORMATION SHEET FOR OUR NEW WAY OF WORKING

PLEASE HELP US SO WE CAN MAINTAIN SAFETY FOR OUR STAFF AND OUR CUSTOMERS

 

ON ARRIVAL

  • PLEASE DO NOT PARK OUTSIDE THE SALEROOMS – there is ample parking available in our carpark
  • PLEASE HELP US TO HELP YOU BY KEEPING SOCIALLY DISTANT AT ALL TIMES
  • PLEASE FOLLOW THE ONE WAY SYSTEMS AROUND OUR BUILDINGS
  • PLEASE BE GUIDED BY OUR STAFF – WE HAVE SET MAXIMUM NUMBERS WITHIN OUR BUILDINGS
  • THERE ARE NO CAFÉ OR TOILET FACILITIES AVAILABLE THROUGHOUT THE VIEW OR SALE DAYS

 

SALE DAY

  • PLEASE ONLY SIT WHERE THERE IS A FREE SEAT – DO NOT SIT ON CHAIRS MARKED WITH BLACK AND YELLOW TAPE
  • IN THE EVENTUALITY THAT WE GET A LARGE NUMBER OF PEOPLE ATTENDING THE SALE WE WILL SELL IN 50 LOT BATCHES (APPROX 30 MIN)
    TO REDUCE THE TRAFFIC OF PEOPLE ENTERING AND LEAVING YOU WILL BE ASKED TO REMAIN IN YOUR SEAT FOR EACH 50 LOT BATCH – BETWEEN EACH WE CAN SAFELY GET YOU IN AND OUT OF THE BUILDING
  • ONLY ONE PERSON IS ALLOWED IN THE OFFICE AT A TIME – THERE MAY BE GREATER WAITING TIMES THAN USUAL – PLEASE HELP US BY BEING PATIENT AND OBSERVE THE 2M DISTANCE
  • PLEASE NOTE DURING THE SALE THE SCHOOLROOM DOWNSTAIRS WILL BE OPEN TO A LIMITED NUMBER AS A WAITING AREA

 

COLLECTIONS

  • ON SALE DAY – WE ARE WORKING TO MAKE A SYSTEM WORK TO ENSURE EVERYONES SAFETY – PLEASE HELP US BY BEING PATIENT
  • SMALL ITEMS UPSTAIRS – AFTER PAYING – PROCEED UPSTAIRS (WAITING WILL BE ON THE STAIRCASE AT 2M INTERVALS) EXIT WILL BE VIA OUR SECOND STARICASE – PLEASE FOLLOW DIRECTIONS AS INSTRUCTED BY OUR STAFF
  • FURNITURE – ON SALE DAY – WILL ONLY BE POSSIBLE TO DO THIS AT THE END OF THE DAY – YOU WILL BE ASKED TO WAIT IN THE CARPARK AND CALLED WHEN WE ARE READY FOR YOU
  • PLEASE COLLECT FROM US AS SOON AS YOU CAN. WE HAVE AMPLE PARKING AND EXTRA STAFF TO ACCOMMODATE THE SITUATION. 

 

VALUATION WEEK

  • PLEASE BE DIRECTED BY OUR STAFF AND BEAR WITH US IF YOU HAVE TO WAIT – WE ARE VALUING OUTSIDE UNDER OUR MARQUEE BUT WE CAN ONLY SEE LIMITED NUMBERS
  • ALTERNATIVELY WE CAN COME TO YOUR HOME TO VALUE ITEMS – PLEASE CONTACT THE OFFICE FOR AN APPOINTMENT